Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of software, video, DVD and audio where the item has been unsealed. Please note that we are unable to accept cancellation of, or returns for, digital items once downloading has commenced. Otherwise, we can accept returns of complete product, which is unused and in an "as new" condition. Please note that "as new" condition means the condition in which the item was sent to you, we cannot accept returns of goods where there is cosmetic damage caused by excessive use. All packaging, power adapters (if applicable), manuals etc. must be returned with the item. This does not affect your statutory rights.

To cancel this contract, please pack the relevant item securely, attach your personalised return label and send it to us with the delivery slip so that we receive it within 7 working days of delivery or, in the case of large items delivered by our specialist couriers, contact Creative Tools within 7 working days to discuss the return.